Question 1

What services does Kod XRX offer?

Accepted Answer

Kod XRX offers a comprehensive range of technology services including web development, mobile app development, cloud solutions, AI & machine learning, UI/UX design, DevOps, custom software development, and tech consulting. We also have our own products for restaurant management, salon management, and CRM.

Question 2

How long has Kod XRX been in business?

Accepted Answer

Kod XRX has been accelerating innovation since its founding. We have grown from a small team of passionate tech enthusiasts to a full-service technology company serving clients globally.

Question 3

Where is Kod XRX located?

Accepted Answer

Kod XRX is headquartered in India with a distributed team serving clients worldwide. We work with businesses across different time zones and have experience delivering projects globally.

Question 4

What is Restaurant Pro?

Accepted Answer

Restaurant Pro is our comprehensive restaurant management solution. It includes POS system, inventory management, online ordering, table reservations, kitchen display system, staff management, customer loyalty programs, and real-time analytics. It's designed to streamline all aspects of restaurant operations.

Question 5

What is Saloon Studio?

Accepted Answer

Saloon Studio is our salon and spa management platform. It offers appointment scheduling, stylist management, service menu builder, customer CRM, automated reminders, online booking, staff commission tracking, inventory management, and reporting dashboards.

Question 6

What is Enterprise CRM?

Accepted Answer

Enterprise CRM is our customer relationship management solution designed for growing businesses. It includes lead management, pipeline visualization, contact database, email integration, workflow automation, custom fields, reporting & analytics, and team collaboration features.

Question 7

Do you offer free trials for your products?

Accepted Answer

Yes! We offer a 14-day free trial for all our products - Restaurant Pro, Saloon Studio, and Enterprise CRM. No credit card required. You can explore all features and see how they fit your business needs.

Question 8

Do you build custom software?

Accepted Answer

Absolutely! Custom software development is one of our core services. We work closely with you to understand your unique requirements and build tailored solutions that perfectly fit your business workflows and goals.

Question 9

What technologies do you work with?

Accepted Answer

We work with a wide range of modern technologies including React, Next.js, Vue.js, Node.js, Python, React Native, Flutter, AWS, GCP, Azure, Docker, Kubernetes, and many more. We choose the best technology stack based on your project requirements.

Question 10

How do you ensure project quality?

Accepted Answer

We follow industry best practices including agile methodology, code reviews, automated testing, continuous integration, and regular client communication. Our QA team ensures every deliverable meets our high standards before release.

Question 11

How is project pricing determined?

Accepted Answer

Pricing depends on project scope, complexity, and timeline. We offer both fixed-price and time-and-materials models. Contact us for a free consultation and custom quote tailored to your specific needs.

Question 12

Do you offer ongoing support and maintenance?

Accepted Answer

Yes, we offer various support and maintenance packages. From basic bug fixes to full managed services, we ensure your applications run smoothly long after launch. Our support team is available to address any issues promptly.

Question 13

How can I contact support?

Accepted Answer

You can reach our support team via email at support@kodxrx.com or through the contact form on our website. For product-related support, you can also access our in-app help center. Our team typically responds within 24 hours.

Question 14

Do you provide training for your products?

Accepted Answer

Yes! We provide comprehensive onboarding and training for all our products. This includes documentation, video tutorials, and live training sessions. We want to ensure you get the most out of our solutions.

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